The Chicken was overcooked, dry and tasted burnt. The ribs were dry, chewy and cold.
The potatoes were dry and flavorless.
The coleslaw was okay.
The fried Mushrooms were the best part of the meal.
So very disappointing considering we've been customers for near 30 years. I had hoped my previous unsatisfactory experience had been a fluke. Unfortunately, it's not.
A
Anthony T
2 contributions
9/9/23
• DoorDash order
Ordered sixteen pieces of barbecued chicken with two sides and paid seventy dollars.... I get chicken with no barbecue sauce and small sides
S
Sara B
1 contributions
8/4/25
• DoorDash order
Food quality is good and stays warm enough where it is a good option for delivery but this particular Chicken Shack is extremely stingy when it comes to providing ranch.
For example we ordered the 5 piece tenders and they gave us one tiny ranch for the entire dinner. And when we selected the extra sauce we received no extras. And when you pay for an extra for $1.50 which is outrageous, you get one tiny sauce.
M
Michael H
1 contributions
22/8/24
• DoorDash order
.as a former shack employee I know that the food I received was way below corporate standards. wrong batter for the tender bites and mushrooms way under cooked
