I have hd these cookies before ad they were delicious. Tonight I ordered four cookies delivered by Door Dash and all four were stale. I called the store and was told sorry if delivered byDoor Dash nothing would be done. Terrible customer, service considering how expensive they are.
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Melissa R
2 contributions
15/5/25
• DoorDash order
Several of the cookies were kind of hard/too crispy around the edges and just fell to pieces when you pressed down on them with the crumbl cutter. Thankfully my kids identify as a vacuum and didn't care.
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Barbara S
Emerging Expert • 57 contributions
14/10/24
• DoorDash review
They were stale and no flavor! I had the pumpkin chip, Maple cream, chocolate chip. took one bite out of them and threw them in the garbage. All the hype about them and I thought they must be great!:Nooooo The price is outrageous! Go to your grocery store and those cookies taste great for pennies on the dollar!
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Matthew W
3 contributions
18/5/24
• DoorDash order
The pistachio cookie was missing the cone on top and wasn't a mouse filling, it was regular pudding. The wedding cake cookie wasnt wedding cake at all, it was a regular sugar frosting and didnt have the white chocolate crunch on top, but had hard pearl sprinkles.
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Grant G
1 contributions
25/9/24
• DoorDash order
The cookies were very sloppy and it looked nothing like the photo. The cookie part of the pink sugar was the driest cookie ive ever eaten. It was crumbling into pieces before u could even put it in my mouth. The rest of them tasted good but the appearance was awful.