The Hook & Ladder® is my go-to sandwich. I've loved it ever since I was 16 years old and working at Firehouse Subs. Unfortunately, this particular store rarely gets it right. My white bread looks as if it was toasted a bit too long, even burnt on one of the edges. I selected to be provided with the pickle spear on the side and that is missing. Thankfully, they followed instructions as to my dietary restrictions so the sandwich is not a lost. Please thoroughly check the order AND staple the bag closed before providing it to the Delivery Driver for SAFE and ACCURATE customer service.
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Crystal T
Emerging Expert • 17 contributions
28/10/23
• DoorDash order
I've had better sandwiches from them before. This lack seasoning, and they forgot the mustard. No salt, pepper, vinegar, oil. Very hungry and disappointed!
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Odalis F
2 contributions
6/3/25
• DoorDash order
No vino ni con servilleta para uno limpiarse las manos el pan estaba más o menos bueno y el bistec estaba bien bueno o
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Shavarnni S
39 contributions
13/11/23
• DoorDash order
the King Hawaiian the flavor was good, but it's too sloppy. the slaw is overwhelming, and it's to soft not crunchy at all, as how a slow should be. it's alright
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Brandon V
3 contributions
10/8/23
• DoorDash order
New York Steamer® was good just needed more meat. I felt like I was eating bread and mayo.
