Paid $0.62 per cheese cup for all 3 to only be 1/2 full at best. The butter burger bun was rock hard and disgusting, lack of sauce and definitely no where close to looking like it should to be edible.
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Sarah L
2 contributions
7/6/24
• DoorDash order
The food tasted old and because they wrapped our order in a plastic bag, everything was covered in condensation. The fries were wet and had turned into a ball of goop. Yuck! The shakes were good though!
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Renae L
Emerging Expert • 15 contributions
22/9/24
• DoorDash order
I orderedChili 5-Way and a Chocolate Chip Cookie Dough milk shake. When I picked up the shake, to bring it in, the lid was barely on, the entire thing fell and spilled all over the porch. To top it off, it was cookies and creme, not what I ordered. The chili was watery, with no flavor and the noodles were over cooked and mushy. Overall a big disappointment.
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Zach D
1 contributions
28/2/25
• DoorDash order
Fries were filled maybe 1/5 of the way, soda size was wrong and also flat
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Rachel L
1 contributions
2 days ago
• DoorDash order
I am so disappointed with my order the fact that the cheese cups weren't even filled up halfway and I paid for them is absolutely asinine, and the chicken strips tasted funny. I've had steak and shake before and it's never been like that, but this really really upset me
