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This location often messes up my order. I typically order from the Van Mall location myself but DoorDash uses the closest one. Last time they missed 2/3 of my combo (drink & side). This time they gave me spicy sauce (which I can't use, no spice tolerance here) instead of regular, & didn't do light ice like I asked or mix my fusion drink so it was all settled at the bottom & I had to mix for myself. They also only had cheese sauce in 1/4 of the burrito even though I asked for extra, so the first 1/2 was completely dry (which is a bad texture & physically painful for me) & then the last 1/2 had barely any sauce at all. They did listen on me not wanting sriracha sauce, but they didn't even try to give me anywhere near enough cheese sauce. 1/4 isn't even the normal amount, let alone extra. I wish I could order from the farther away one that always gets it right, because I love 2 combos (the Grande Sausage Breakfast Burrito Combo & the grilled swiss sourdough lunch one) from JITB, as they're both autistic safe foods for me. But this location always messes them up. :(
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Harrison A
15 contributions
24-01-07
• DoorDash order
I work graveyard and sometimes you come home in the morning and realize you need a Bacon Ultimate Cheeseburger™ . Or any cheeseburger, but only Jack will make it for me in the wee hours of the morning. And I've come to appreciate their reliable flavors and good prices.
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Kris F
Emerging Expert • 11 contributions
24-09-10
• DoorDash order
Forgot the sweet and sour sauce, which really makes the Jumbo Egg Rolls (3) We should be able to message the store and prompt them to remember! Otherwise, the egg rolls were good--crispy and full of veg etc. I'd order them again.
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Shannon H
17 contributions
23-06-27
• DoorDash order
idk why all the negative reviews. I order from here ALL THE TIME and never once have they messed up my order. food ALWAYS ON POINT and I only had issues with 1 driver who was multiapping. otherwise GREAT EXPERIENCE EVERY TIME
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Jenny H
Emerging Expert • 13 contributions
25-02-20
• DoorDash order
As always the Large Sourdough Jack® Combo did not disappoint and the Two Tacos ! Yum