The cost of this pretzel is over $25. As such, I expect that it not be burned. After two bites, I threw it away. How the cook is able to place a burned Bloomin' Pretzel in a box for a customer, is beyond me.
This restaurant also cancelled my order on Christmas, 90 minutes after I placed my order. Three separate experiences with this restaurant and only one was positive. Not sure I will be ordering from this restaurant again. Such a shame, but, more negative experiences than positive, I think I'll spend my money elsewhere.