My orders from here have always been great. My iced coffee with butter pecan swirl is always delicious, as are the strawberry refreshers, and the food as well. I like to get my bagel with the cream cheese on the side so I can toast it myself to my liking. I tried the Hash Browns today and they are delightful! Photo is missing one of 6 because I had already eaten one - oops! I have never had any issues here. Straws are always in the bag(though I try to use my own).