When Jack and Ada Marcum purchased Bill's Donut Shoppe on the south side of New Castle, Indiana, they established the first Jack's Donuts.
Jack "Lee" Marcum III, Jack Jr's son, started working at Jack…
I order donuts from here often because they are always fresh and stay that way for another couple days. Most are pretty big/filling donuts (depending which ones you get I guess.) And I love there Jack'd Boba! Natural caffeine energy drinks that definitely gives you. boost. I like the Strawberry Sunrise, and the Mermaid. They don't all have Boba and some are made with coconut milk. Like most donuts places, the earlier you order the better the selection of donuts. the specialty ones are gone fast! oooh and the apple fritter is another favorite. Always ready fast!
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Jennifer W
3 contributions
22/06/24
• DoorDash order
the glazed cinnamon roll is now half it's size, thin and dry. I've asked in the drive through about this and was told it's a new recipe. Half the doughnut for the same price and it was nasty? Dunkin s is right across the street. Think I'll head there.
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Baylea W
1 contributions
26/06/22
• DoorDash order
Shorted one donut on the half dozen. And the other donuts I did receive are dry and barely have any icing on top. The cream filled had a tiny dime size drop inside. Coffee is weird - I am tasting a very strange hint of basil? Need to clean the coffee maker maybe? Donut holes were great.
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Brooke M
Emerging Expert • 23 contributions
16/09/22
• DoorDash order
I've ordered twice from them and the 1st time was not great... but they KILLED IT this time! My half dozen was everything I wanted and their and Jack'd boba drinks are just right combination of kick and sweet. So glad I tried them again!
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Kate P
1 contributions
25/04/25
• DoorDash order
They send whatever doughnuts they want even when you specify which ones you want. This happened for me at the Plainfield, Indiana store and Franklin, Indiana. I have ordered in the morning and in the afternoon. I thought maybe it's the time of day but I don't think it is. Why do you offer a choice if you do not have enough product or you hve employees tht don't cae or are you told to savecertian ones for the i store customers? I guess if I cared that much I would stop ordering but for som reason I think I'll get what I ordered. When we ordered Dunkin Doughnuts last week in Plainfield, Indiana, they sent us exactly what we chose for the doughnut selection.
