Im a pescatarian so when I order my bowls of course it's not going to be as full as someone who has meat added. One thing I can say is the chipotle in Matthews off of Independence always shows love. The bowl is full and hardy! They always provide enough veggies, rice, corn, and guac. 10/10 recommend this chipotle!!
C
Cierra R
2 contributions
6/20/24
• DoorDash order
This is single handily the worst chipotle I've encountered. They've missed the mark numerous times. They've overcharged me, but get upset when I want to be charged the correct amount. They've missed ingredients. They never have salad dressing. The employees act like you're bothering them, when you're the PAYING customer. They make poor bowls, as they barely add rice, or meat, but shower your bowl with sauces to make it like a soup. I mean, over all a 2/10 experience. This is the only local chipotle, but I will be traveling farther out for a better experience.. so, this is the last time this chipotle gets any money out of me. I've tried because of convenience but it no longer makes sense. I'd rather be inconvenienced by going to a less local chipotle, than deal with poor customer service and poor quality food.
P
Pennie B
1 contributions
10/7/23
• DoorDash order
4 items ordered. 1 missing. 1 a joke.
Chips & Queso Blanco. Where's the queso Blanco? Hello?
Tried the Three Tacos. Not wrapped individually so soggy on bottoms and sides. Literally fell apart when picked up. One had a teaspoon of meat with a pinch of quacamole. One had no quacamole. None had the other items ordered.
All items were very cold. All had half (or less) of the normal amount of meat. What a waste of $85 bucks (ridiculous cost for the little meat included. We just wanted a taste from home, instead we felt robbed.
Not sure we'll ever try Chipotle again. They have truly tanked in all areas.
R
Rain T
Emerging Expert • 20 contributions
1/29/22
• DoorDash order
There was about a quarter of the bowl filled with food. 1 tablespoon of rice and a teaspoon of beans. It would have filled 1 taco. Way below Chipotle standards. Very disappointed because I spent 21.00 for absolutely nothing.
S
Shannon R
8 contributions
9/18/23
• DoorDash order
The chicken looked like it was heated up from the day before....and I ordered double chicken. The guacamole was brown, so not fresh at all. The food was so salty. I can say with a lot of certainty Chipotle will not be in my restaurant options going forward.
