Coffee Lovers Only® and Banana Caramel Crunch® delicious
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Gretchen F
Emerging Expert • 6 contributions
3/11/25
• DoorDash order
Size is too small. I have always ordered from Cold Stone but to think this is Texas I guess I expected the a decent size that would ma the price.
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Patrick S
3 contributions
3/23/25
• DoorDash review
Absolutely unacceptable experience. I ordered three ice creams today through DoorDash, and only ONE was correct. Another was technically the right flavor, but they put a medium in a large cup—seriously? That’s flat-out dishonest. And the third? Missing a $4 waffle cone AND $4 worth of mix-ins. Eight dollars just gone.
I had to call DoorDash support because I was fuming. Cold Stone used to be a place I loved—a place full of good memories. I wanted to share that with my kids today. Instead, we were served nothing but disappointment.
Cold Stone has completely gone downhill. The lack of care, the dishonesty, and the quality control (or lack thereof) make it clear they just don’t care about customers anymore. Do better—or don’t bother at all.
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Ashley I
3 contributions
1/4/25
• DoorDash order
sizes were labeled pint not scoop. Much smaller portion than you would think
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Dayzee B
2 contributions
11/3/24
• DoorDash order
I ordered 2 med ice creams. Paid for 2 medium ice creams. We very clearly got 2 diff sizes. See photo attached.