I request napkins and they never send any. Staying in a hotel, this is extremely problematic. The food is good even though weirdly placed on the sandwich and the add ons that you pay extra for are sparse, (only 2 slices of mushroom & 1 slice of bacon, but delicious when found.
I think this is one of the best burgers anywhere but it should be more fun & less problematic, like rebuilding the sandwich without napkins. Good fries & onion rings, but again, weird scantily split. In combo order, only 3 small onion rings & over abundant fries. I will always order again anyway& hope for the best.
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Shay
8 contributions
7/2/24
• DoorDash order
My salad was Amazing! I had a side of red balsamic dressing -every bite had chicken & bacon. You wont be disappointed, go get one. Thank me later!!!
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Marsha L
Emerging Expert • 39 contributions
9/19/23
• DoorDash order
The food was still hot when delivered and it wa really yummy and freshly made. Love the Santa Barbara Char! I added bacon and it was very delicious. I also got a sidelf ranch to dip the fries in and its the best ranch! The Charburger with Cheese is hella good taste just like an in n out burger!
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Nicole G
1 contributions
4/6/25
• DoorDash order
We asked for extra crispy fries. They were wilted like a flower on oct. the food looked sad, was cold and 10/10 would not recommend. Also, I get inflation, but the size of my husbands burger was laughable. It was like they confused it with the childs size.
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Patricia S
5 contributions
9/28/23
• DoorDash review
SAVE YOUR MONEY!!! It's definitely NOT worth it, there was more bread than burger, the burger patty was so small I felt like I was eating a McDonalds patty burger on a sourdough bun...This is the 2nd time it happened so I will never order burgers from here again...The picture says it all, disgusting and VERY DISAPPOINTED!!!