I got a baconator burger that looked like the scrapings of a grill with a small single strip of bacon. I've door dashed before and it did not look like this last time. Very distasteful. Nothing to do with the dasher at all, the Steak 'n Shake I orders from was the problem.
J
Jennie F
2 contributions
7/16/22
• DoorDash order
Ordered Single Steakburger with Cheese with everything that usually comes with. Recd just a naked tiny cheeseburger no condiments. If I could post pic here I would. Garlic Double Steakburger had extra garlic requested. Not recd. burger over cooked. 'No shakes' available tonight apparently. LG Cheese Fries now come in a plastic lidded container with cheese poured over. Left with soggy fries and much less fries than in the normal cardboard cup with cheese cup on the side. Food was all luke warm.
E
Emily D
9 contributions
2/3/24
• DoorDash order
BBQ Burger had no fried onions and fries were half full. Chilli couldn't be more watered down. Sucks that steak and shake cant figure it out, because when it's good it's the best.
B
Bryan W
2 contributions
1/31/22
• DoorDash review
This is one of the only fast food places in the city right now that is always being so consistently good!!! There's pretty much almost always a line, but they keep it moving fast and the taste is never compromised. The garlic burger is a must have!
K
Ken G
7 contributions
7/31/25
• DoorDash review
This has been the worst restaurant on the southside for many years. I've always loved Steak-n-Shake but the Chippewah location is aweful. I wait until I go out to O'Fallon to visit my mom. Her favorite too.