The Fries definitely weren't well done, as I obviously requested.. They were a bit soggy, which happens about 80% of the time, and the other 20% is surprisingly well done as requested. The Char-Broiled Chicken Sandwich tasted tender, juicy, and fresh. Portion was okay for the price. I would order again if they can get all of my order correct
E
Eric H
8 contributions
09/03/24
• DoorDash order
Not good. For now on I will order my beefs from Pop's Italian Beef. They skimped on the beef and for some reason it tasted almost like soap. What a shame because they use to be my second favorite under Duke's (awesome place). Not anymore.
J
Julie Ann N
Expert local • 59 contributions
07/10/24
• DoorDash order
This is my second time ordering from Portillo's, and I'm glad that I got their chicken sandwich and fries, instead of just the strawberry shortcake because I could only eat a few bites of it. The cake was dense, thin, basically it tasted like they put the butt of the bread down on the bowl and added the toppings on it.
I'll stick to their chocolate cake and chicken sandwiches.
T
Tricia S
1 contributions
16/02/22
• DoorDash order
Onion rings were dry. Either re-cooked or overdone
Fries were just okay
Beef sandwiches were delicious, but skimpy on the beef
C
Cynthia S
19 contributions
23/10/24
• DoorDash order
 in the past order clearly had additional cold chicken when I ordered it. This order did not contain that. Also, I asked for a half loaf of bread but only received two ver small pieces. Very disappointing
