The Southwest Salad used to be a much more substantial, meal-sized salad. Now "shrinkflation" has reduced it to basically an anemic side salad. It no longer has the corn and black beans it used to have. The portion size overall is smaller. The lettuce is wilted. And to top it off, they forgot the tomatoes on mine. The only thing I still like about it is the dressing. Waaaay way overpriced for what you get. JITB has gone downhill.
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Charlene S
Emerging Expert • 6 contributions
7/23/24
• DoorDash order
The croissants are sooo soft and tasty! The eggs, alrhough not how I like them when I cook them, are perfect in this sandwich and sausage seasoned just right!!! The sanwiches were piping hot even by the tome ot got here!!! Will definitely reorder
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L L
Emerging Expert • 48 contributions
5/18/25
• DoorDash order
Very wilted/old lettuce. Kind of gross. And luckily I ordered this as a pickup so I could confirm they packed my requested dressing - which they had not. I repeated my request for Southwest dressing to the cashier. If this had been a delivery order, I would've received the wrong dressing. They don't read the orders carefully - they're on autopilot.
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Katie D
11 contributions
2 days ago
• DoorDash order
It seems like every time i order from the Sonoma Jack in the box, the order is wrong. Never any napkins. Today i needed a fork and napkins and there were none. In addition the items that i ordered were missing ingredients. 😞
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Amanda K
4 contributions
6/14/25
• DoorDash order
They forgot the dipping sauce for the wings and it's a dry rub so it really could've used the sauce. No ketchup packets added for the fries, no napkins included either. The Oreo shake was delicious though, I would absolutely get that again. Overall pretty mediocre fast food.
