Wow- what a great mushroom/swiss hamburger and fries! I appreciate the fact it was cooked exactly how I ordered it. The whole order was correct and everything was in the bag, right down to ketchup packets and a straw. The food was delicious! I will definitely order again- was well worth the money. Thank you very much! And the Dasher was awesome-- very quick and courteous!
K
Kasey M
2 contributions
4/30/25
• DoorDash order
If you're going to sell sides a la carte, I expect a la carte portion sizes. Onion Strings were stuffed in a small box with a burger. Amount is equivalent to what you would expect a small to be from any other establishment - less than a handful. This is a new practice. Previously you could buy 1 order to share with 3-4 people. Now it's about 1/8th the serving size.
C
Celeste H
5 contributions
8/5/24
• DoorDash order
The food tasted great! Definitely something to fix a craving for sure! Only problem I had was, I asked for no fries on the burger and ended up getting them anyway. The cheese is perfectly melted which makes for an an amazing burger just hard to remove ingredients
R
Rian L
3 contributions
7/2/22
• DoorDash order
I've loved Twisted Root since they had a location in Tyler. I was sad when it closed. Then I learned they were coming to Athens and I was ecstatic! I ordered dinner for my partner and I tonight and I have thoughts.
PROS: Best burger in Athens, hands down. I love having the ability to choose my burger's level of doneness. Cheese fries are DELICIOUS!
CONS: There were a considerable amount of things missing. My partner and I both ordered Sriracha on our burgers and there was none. There were no straws provided for our drinks. The drinks were TINY. For what they charge they should have been larges. Burgers should come with fries. You shouldn't have to order fries separately.
Now, most of these issues are likely down to them being newly opened and being slammed with orders. I totally understand and hope they will improve because I've sung Twisted Root's praises for years and don't want new customers thinking they don't hold themselves to a high standard.
S
Siobhan U
2 contributions
2/21/23
• DoorDash order
I purchased bacon and fried egg. The burger arrived without the extras and there was only 4 mushrooms on the burger. The burger itself was seasoned well and cooked perfect. They just didn't pay attention. 😕
