once again, this McDonald's didn't include our fries. so annoying.
T
Tommy W
24 contributions
11/24/24
• DoorDash order
fries tasted a little old but everything else was good
B
Bonnie T
Local Expert • 67 contributions
7/15/24
• DoorDash order
This MCD has gone downhill. The description of Quarter Pounder says it has lettuce and tomato so either fake advertising or they forgot to put it on. Also fries are hard and no longer crispy. MCD used to have the best fries around. Most other fast food chains have adapted their fries and MCD has severely dropped in the ranking. My fries were hard and cold. I also requested extra sauce and didn't get it even though it shows on the receipt. The quarter pounder was also cold and no longer juicy. A few days ago I asked for the $5.00 meal. It doesn't show on their menu but highly advertised on TV. Again fake advertising. The server didn't know how to add it to my order, when I got it the fries were missing as well as the extra sauce I ordered. Both experience and food quality were poor. No wonder people are willing to wait in long lines to get their burgers and fries down the street. Your sales must be suffering at the San Ramon location. No longer the quality you could depend on.
B
Bonnie T
Local Expert • 67 contributions
7/14/24
• DoorDash order
Chicken nuggets were same as usual, very good. I didn't get the extra ranch sauce I requested.
