The best latte in town. I couldn't imagine starting my day without a Teddy Bear latte from Biggby. It's the perfect, smooth blend of espresso, caramel, and white chocolate to soothe your early morning mind and get your eyes open. There's no burnt taste to any of their lattes or the dreaded wondering what your favorite drink will taste like each time, unlike competitors. Scheduling my delivery ahead of time and waking up to my hot latte on my porch is my favorite time of the day.
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Archie S
4 contributions
10/4/23
• DoorDash order
We tried these waffle sandwiches once and we have gotten them twice more since then and they're so good every time!! The perfect balance of sweet and savory. I am addicted. I'm going to be sad when they take them off the menu. My partner likes the Chaider but said the Chai flavor is really light. I've been getting the Frozen Sweet Dreams, the coffee flavor is really nice here.
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Amber K
1 contributions
5/30/25
• DoorDash order
I’m extremely disappointed with my recent experience at the Illinois Rd., Fort Wayne, IN Biggby. I ordered my usual drink, the iced Teddy Bear, through DoorDash — a drink I get weekly and normally love — but this time it tasted extremely sour, like spoiled milk. It was completely undrinkable, even after I tried adding my own creamer.
I called the store to address the issue, but the person who answered was unhelpful and dismissive. She told me the drink was probably sour because it had been sitting out too long due to being delivered. I explained that I always order it this way and have never had this problem before. She then blamed the taste on the combination of skim milk and an coffee extra shot, which again, has never been an issue in the past.
When I asked for a replacement or refund, she flat-out refused and told me to contact DoorDash. I informed her that DoorDash had already said it’s up to each individual store to decide how to handle these situations, but she insisted they wouldn’t do anything, stating, “You received the coffee just as you ordered it.”
As someone who has been a loyal Biggby customer, I was shocked by the poor customer service — especially over a nearly $10 drink. It’s disheartening to be treated this way by a business I’ve supported for so long. After this experience, I’ll be taking my business to Five Lakes instead.
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Sonya B
Emerging Expert • 29 contributions
12/22/24
• DoorDash order
Very tasty both drink Strawberry Shortbread Latte and Sweet Foam Mocha Cold Brew delicious will order again.
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Allison P
2 contributions
6/19/25
• DoorDash order
Always love Biggby, especially campfire cold <<taggedItemId=26675026546>>Campfire Cold Brew with Sweet Foamfire Cold Brew with Sweet Foam<</taggedItemId>>
