I have been a long time fan of Church's chicken, haven grown up in Texas. I was excited to see there was a Church's in Toledo. Unfortunately, half my order was missing, including the one thing I wanted most of all - Fried Okra. Also missing was the fries,and i only received two small macaronis instead of two large. I expected the Dasher would have double checked my order, and I even asked them if everything was there and they confirmed it was. The only resolution from Door Dash was a partial refund, which means my guests only received a partial meal. They didn't offer to redeliver the missing food. The food we did receive was good, but I am extremely disappointed with Door Dash and Church's.
J
John H
4 contributions
12/16/24
• DoorDash order
This location is not good. My driver told me it took over 40 mins to hand her my order. My Honey-Butter Biscuits™ were as hard as a rock. The Mac n Cheese was cold and the actual 3PC Chicken tasted like old, burnt oil - as if it hasn't been changed since pre-covid.
A
Ashantis T
Emerging Expert • 14 contributions
11/20/24
• DoorDash order
Waited over an hour for my order. Used burnt grease to cook the food all of it smelled of burnt grease and tasted awful. Forgot my jalapeños. And only filled large gravy up half way.
2+
R
Ree N
1 contributions
10/30/24
• DoorDash review
chicken hard and tasteless, obviously not fresh. The okra was like rubber. Never again
K
Kenishya H
3 contributions
10/27/24
• DoorDash order
my chicken was burnt an I only gt 7 pieces instead of 8