All the ice cream was nothing short of amazing! Great flavors and amazing portions!! Will be ordering again!
L
Larry G
10 contributions
4/1/23
• DoorDash order
It was very good, but for $19 and a $10 tip, it was overpriced. I thought the serving size would be bigger for the price. Addtionally, to deliver ice cream for 40* minutes there should be a way to keep it from melting into soup.
P
Patrick S
3 contributions
3/23/25
• DoorDash review
Absolutely unacceptable experience. I ordered three ice creams today through DoorDash, and only ONE was correct. Another was technically the right flavor, but they put a medium in a large cup—seriously? That’s flat-out dishonest. And the third? Missing a $4 waffle cone AND $4 worth of mix-ins. Eight dollars just gone.
I had to call DoorDash support because I was fuming. Cold Stone used to be a place I loved—a place full of good memories. I wanted to share that with my kids today. Instead, we were served nothing but disappointment.
Cold Stone has completely gone downhill. The lack of care, the dishonesty, and the quality control (or lack thereof) make it clear they just don’t care about customers anymore. Do better—or don’t bother at all.
K
Kylee A
8 contributions
1/18/24
• DoorDash order
it was great but the Surrender to Strawberry™ only had one strawberry and one cake piece so it was basically just strawberry ice cream.
D
Dayzee B
2 contributions
11/3/24
• DoorDash order
I ordered 2 med ice creams. Paid for 2 medium ice creams. We very clearly got 2 diff sizes. See photo attached.