I was really looking forward to my Crumbl order, but unfortunately, I was disappointed with the quality this time. The cookies were poorly done—either underbaked or unevenly cooked, which affected both the texture and flavor. Crumbl usually does a great job, so this experience was unexpected and frustrating, especially considering the price. I hope this was just a one-time issue, but it definitely left me dissatisfied. I’d appreciate more consistency in the future.
K
Karla C
1 contributions
9/29/23
• DoorDash order
Thank you for the cookie update. Great cus service!!
J
Joseph H
1 contributions
9/21/23
• DoorDash order
Its ight cookie plug is better tbh, Id give it to them with that pop tart one tho it's the best on the menu right now!
