I love El Pollo Loco but this time the chicken wa dry and tough, the beans were hard as if they hsdnot been cooked all the way. Dont know what the issue was with my order but certainly not worth the money this time. s
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Kelly B
5 contributions
12/30/22
• DoorDash order
I ordered a chicken Classic Chicken Tostada Salad It was so poorly made. The lettuce looked wilted and it was not even half full. Very disappointing especially considering how expensive it is these days
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Sarah H
2 contributions
3/26/25
• DoorDash order
80% of the time our orders from this store are incomplete or missing items. We are forced to drive to the store to complete the order. We give them feedback but things never seem to improve. Let me emphasize, the whole purpose of paying inflated prices, incurring fees, and tipping the driver, is to NOT have to drive to the store. The lack of attention to detail the employees at this establishment consistently demonstrate is disrespectful to their customers. For a family of 4, it's at least a $20 increase in cost versus ordering in store. These folks don't seem to recognize how that makes every single item on the order, no matter how small, of utmost importance. We haven't had this issue with ANY other stores in the area. What a shame. El Pollo Loco Menifee, you're fired.
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Cheryl B
Emerging Expert • 30 contributions
4/21/23
• DoorDash order
The Shredded Chicken Nachos were soggy and not enough chicken; the chicken Homemade Tortilla Soup (Large) just didn't taste as seasoned as it usually is.
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Theresa T
Emerging Expert • 41 contributions
7/16/23
• DoorDash order
The food was good. I ordered late and thought the food might be dry. Everything was fresh and the chicken was juicy. They were generous with the pico. Slow preparing the order .
