Ordered the 8 piece family 8pc Fire-Grilled Chicken Family Meal leg and thigh and received 7 thighs and 1 breast. Next, there was a dry and toasted layer of rice mixed into the container as I can imagine someone scraping the bottm of a pan to fill the cup. In addition, there was no Avocado Salsa (Hot) included in the order even though it was an option with the chips and also requested as a side. I normally wouldnt be one to complain however, given the prices, chicken that is not transparent due to its dryness on the top and some watered down green salsa should be the bare minimum.
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Yesica A
3 contributions
10/29/23
• DoorDash review
We ordered a soup it was nasty we usually eat the tortilla soup from pollo loco the soup we got was really bad. Like if they open a can and put a little pice of chicken and corn. The avocado burritos were cold and only 1/8th of avocado. We love Pollo Loco but this one was definitely the worse we ever taste.
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Mariela V
5 contributions
5/17/24
• DoorDash order
Chicken was very dry, some was like burn and it look like I got the left over and I pay $25 not worth it at all
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Tiffany D
1 contributions
7/27/23
• DoorDash order
I'm forced to order at this location because doordash doesn't let you choose. This location is the absolute worse. Not once have they ever gotten my order correctly. Twice they've gotten to give salad dressing when ordering a salad. The other time they completely forget to include your side orders. The "double chicken " tostada here gives the same amount as the regular chicken tostada at other locations
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Melissa K
10 contributions
11/24/22
• DoorDash order
Received wrong order unable to reorder because the restaurant was no longer taking doordash orders and the order they sent all of the ingredients were old and dry even the churros we're not prepared correctly
