I bought jalapeño poppers and received 6/7. I ordered 2 sandwiches with extra mayonnaise, cheese, and GRILLED onions. Both of the sandwiches' meat and buns are super dry. It doesn't seem like I got any extra cheese that I bought, and there's no extra mayonnaise. The patty melt comes with grilled onions and I chose to get extra. There are raw onions added to this sandwich. I spent a lot of money to have 3/3 items messed up. Totally incompetent and I can say that because I've always worked in the food industry. $40 for crap food. Great job to the team who made my dinner, with expected leftovers for tomorrow. I was able to eat the 6/7 jalapeños given to me. But these dry sandwiches are going in the trash. NEVER AGAIN will I go here. Believe it when I say neither will friends or family.
J
Jamaìlle N
5 contributions
2/1/25
• DoorDash order
I ordered a sourdough Large Sourdough Jack® Combo and my Large Sourdough Jack® wasn't even toasted. the Sourdough is soggy. these meals are expensive to not get it the way it's supposed to be cooked.
K
Kenna S
12 contributions
12/1/23
• DoorDash order
I ordered this as a quick breakfast since they had a promotion. I was pretty disappointed with the food. The Bacon Breakfast Jack® was very thin, the bun was smashed down and looked old, only had 2 small strips of bacon and the cheese hadnt been melted.
The Jumbo Breakfast Platter w/ Bacon was a mess and the pancakes were really soggy. Looked nothing like the picture.
Definitely wouldn't order from here again!
A
Alison R
Emerging Expert • 14 contributions
12/19/24
• DoorDash order
Ordered a Late Night Deal, so 1 Ultimate Cheese and 4 tacos. I ordered this at like 3:48AM, so a real curve ball for the rest and the driver. Jack in the box needs to hear this especially, this location. You guys did great! The burger was a fresh and as warm as it could be for the bizarre hour I ordered. The tacos were the same greasy tacos I expect from EVERY location. The food met expectations, yet ended up exceeding mine. You guys did great! Would recommend!
J
Jamaìlle N
5 contributions
7/24/25
• DoorDash order
Why does the description say it comes with sweet and sour sauce and every time I order it there isnt any sweet and sour sauce? The sweet and sour sauce isnt even an option on the dips.
