Most of the order was correct which is a huge improvement for this store so have to give a thumbs up for that. Missing wicked wing and gravy container was not even close to being full.
B
Belen S
1 contributions
10/12/24
• DoorDash review
It's not worth my money. Ripped off. No selections of gravy.
J
Jacqueline W
32 contributions
8/25/24
• DoorDash order
I don't know if there is a new manager or the staff have been re-trained but this store has improved so much it's like a brand new store. The food was outstanding! Everything was perfect, served at the perfect temperature, arrived early and the entire order was correct. If you keep this up I will keep ordering from here. Keep up the great work!!!!
M
Maz A
7 contributions
2/8/24
• DoorDash order
Cold stale food and rolls were ripped apart boxes open in bag food came out not impressed
J
Jacqueline W
32 contributions
2/2/24
• DoorDash order
It took 40mins for KFC to call me last night and say they have sold out of food and the store was closing and that I need to organise the refund myself. I explained they needed to cancel the order on there end first. The girl I was speaking to was doing her best to help but then the manager grabbed the phone from her and jumped on the phone to me. He said hello. I said hello back and tried to explain what happened and the manager hung up on me. The manager should be demoted or get training on working in a customer service roll. They had no problem taking my money but knowing full well they didn't have any of the items I had ordered. I had to organise the refund with door dash myself and now have to wait for a refund.
