I like Kolache Factor there is no question to that but I also wanted to point a very nice and customer friendly staff that they have. Few of my order items were not available and the staff was really nice to call me back and check if I would like a replacement. Further they provided one extra requested replacement on them since the item I ordered was unavailable. I really appreciate this kind gesture and customer service! Thank you :)
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Bonnie M
18 contributions
1/7/25
• DoorDash review
The food is always good here, great quality for your money.
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Jordan H
1 contributions
2/18/25
• DoorDash order
I ordered a BBQ & Philly Cheese Steak kolache, but only half of my order was correct. I was accidentally given some type of chicken kolache. Overall, I enjoyed my food, but please pay attention when bagging the food. This way people receive what they ordered.
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Samantha W
Local Expert • 65 contributions
9/22/24
• DoorDash review
I was given two of the same things instead of alerted of the items not being available. People do have food allergies.
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Valerie S
2 contributions
3/23/24
• DoorDash order
They were out of almost everything on my order (at 830a) and didn't offer any substitutions just told the driver to have me ask for a refund.
