this particular McDonalds is absolutely the best! the Owner gives everyone the opportunity to learn to be a manager. This shows in the quality of the food. My Crispy Chicken Biscuit Meal and Sausage Gravy Biscuit were phenomenal. Treat your employees right and they treat the customer right. I highly recommend these food items, especially from this St. Ann store
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Nicole P
Local Expert • 108 contributions
5/8/25
• DoorDash order
VERY DISAPPOINTED WITH ENTIRE ORDER!! Location – near DePaul 🏥
➖️Big Mac® – I did not receive the xtra salt, cheese or onions that I selected, and the almost 2-buck xtra meat patty was smaller than the already too-small patties that came with it.
➖️Strawberry Shake – I ordered 2 of these, but got 2 sodas instead.
➖️French Fries – I added a medium order to be eligible to receive the free item, but other than some napkins & cup holder, there was nothing else in the bag... not even straws for the unwanted sodas. Plus, they were cold & had no salt on them instead of xtra salt, so I couldn't even eat them.
All 'n all, I WILL be contacting Support bc I absolutely deserve a FULL REFUND for this COMPLETE WASTE OF 💵💵, and it also is a stark reminder of why I have really been steering clear of The Arches for yrs bc the quality of the food can't hold a🕯to how things were back in the 80s & early 90s... it has been on a downhill slope ever since 📉, so who knows when I'll be back, if ever.
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Connie B
24 contributions
5/28/22
• DoorDash order
The sausage gravy and biscuits were delicious. Just the right amount of gravy for the biscuits. Biscuits were not hard or soggy. French vanilla latte was hot.
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Nicole P
Local Expert • 108 contributions
3/18/25
• DoorDash order
The burger in the Triple Cheeseburger Meal was too dry to eat – even taking off the bottom bun wasn't enough. Plus, I did not receive the extra toppings I ordered that might would have been helpful.
The fries were cold & didn't have any salt on them instead of extra salt, so they were too tasteless to eat.
The strawberry shake didn't have much strawberry in it.
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Kelsey P
2 contributions
7/17/24
• DoorDash order
My burger is burnt, fries cold and container wasn't even full , also forgot to give me a straw and condiments. Edible but they clearly aren't trying tonight :|
