Our Story NY Bagel Factory is MetroWest’s premier bagel, coffee, and sandwich shop. Our bagels are made daily with fresh ingredients and a lot of love. We create delicious bagels that are crispy on th…
I got the Create a Bagel with hummus and jalapeños and it was DELICIOUS! Also got a chocolate chip Muffin toasted which was also amazing! Love how they do the coffee ice cubes in the Large Iced Coffee as well!
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Susan M
2 contributions
4/10/25
• DoorDash review
Today I ordered a bakers dozen assorted bagels delivered.
It arrived on time and I was advised every step of the way. From when it was being prepared to picked up to on the way from the store to my house. The bagels were so fresh and delicious. I love to eat a fresh bagel not toasted nice and soft as soon as I get them home.
Here is the reason for 4 stars and not 5 stars.
The bagels were packaged right into the paper bag as shown by my photos.
It was very difficult to open the bag that was stapled shut almost to the top. I took the bagels out of the paper bag and immediately placed them into 2 freezer bags which should have been provided as is with other good bagel shops.
If just judged and reviewed on the bagels themselves, a 5 all the way. Price, flavor and freshness along with selection is fantstic. Certainly well worth a try.
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Isabelle K
2 contributions
4/15/25
• DoorDash order
Cream cheese was curdled and tasted sour and cheesy? So gross. Nothing like the NY Bagel i go to in Westborough
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Stephanie O
5 contributions
3/25/25
• DoorDash order
Food was lacking in flavor. No way to order cream and sugar with Large Iced Coffee. Hashbrowns dry and flavorless. Muffin was okay
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Kat H
5 contributions
1/27/25
• DoorDash order
Fast service! Bacon egg and Bacon, Egg and Cheese sandwich is huge!! Only issue is it wasnt made as ordered. I requested cinnamon chip cream cheese and when I took a bite of the sandwich, quickly realized I was given scallion cream cheese instead. Had to scrape that off the sandwich.