Our Story NY Bagel Factory is MetroWest’s premier bagel, coffee, and sandwich shop. Our bagels are made daily with fresh ingredients and a lot of love. We create delicious bagels that are crispy on th…
Today I ordered a bakers dozen assorted bagels delivered.
It arrived on time and I was advised every step of the way. From when it was being prepared to picked up to on the way from the store to my house. The bagels were so fresh and delicious. I love to eat a fresh bagel not toasted nice and soft as soon as I get them home.
Here is the reason for 4 stars and not 5 stars.
The bagels were packaged right into the paper bag as shown by my photos.
It was very difficult to open the bag that was stapled shut almost to the top. I took the bagels out of the paper bag and immediately placed them into 2 freezer bags which should have been provided as is with other good bagel shops.
If just judged and reviewed on the bagels themselves, a 5 all the way. Price, flavor and freshness along with selection is fantstic. Certainly well worth a try.
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P G
Emerging Expert • 12 contributions
1/5/25
• DoorDash order
Usually very good, fresh bagels.This morning bagels were hard, cold, misshaped, with pretzel dough like taste. I called NY Bagel Factory and asked if there had been any changes to their baking method and was told nothing had changed. So this is very unusual.
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Katie R
2 contributions
12/21/24
• DoorDash order
I got the Create a Bagel with hummus and jalapeños and it was DELICIOUS! Also got a chocolate chip Muffin toasted which was also amazing! Love how they do the coffee ice cubes in the Large Iced Coffee as well!
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Marley S
2 contributions
8/15/24
• DoorDash order
I ordered one Create a Bagel with cream cheese, lox and veggies. The toppings were generous and fresh, but the bagel was slightly stale.
The second Create a Bagel I ordered was also a bit stale and the honey walnut cream cheese tasted off, maybe a little old.
This wouldn't normally be enough to impact my review, but it's a bagel restaurant... you'd think the bagels would be fresh.
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Amy N
Emerging Expert • 6 contributions
5/15/25
• DoorDash order
This absolute MONSTER of a breakfast sandwich was absolutely delicious. I was only able to eat half (I'll save the other half for lunch!). Love this place.
