So, this was the first time I've ordered from Ruby's.
First, they were out of one of the cakes I'd req on the Cake Flight, but instead of just picking one for me, they asked the dasher to find out which I would prefer. Kudos to you!
Second, on the Cabbage Rose Chicken Salad Croissant, I upsized my chicken velvet soup. When it arrived, I had a cup instead of the bowl.
When I called to ask about it, the lady was so sweet! She actually sent someone from the restaurant with an additional cup of soup (so I would have the bowl I had ordered), but when it arrived, they had act sent me TWO!
Even if the food wasn't good, which it definitely was, I would still say youve gained a loyal new patron.
Thank you, Ruby's Cafe and Bakery!!!
A
Amber S
Emerging Expert • 14 contributions
5/2/25
• DoorDash order
I didn't really want to have to build my bbq pulled pork sandwich. The pork came separate which did not have any taste to it so you had to layer in the bbq sauce on the bun to make sure you could get the entire taste you were looking for. The Mac n' cheese didn't have much taste to it unfortunately. The cinnamon roll wasn't very soft like I was hoping for and the icing had a weird taste. Overall, not terrible but not the best.