What is the Shake Shack's address?

Shake Shack is located at 5400 W Broad St, Richmond, VA 23230, USA. This is where you will go to get DoorDash Pickup orders, and where Dashers will go to get your DoorDash delivery orders.

Does Shake Shack offer delivery or pickup?

You can browse Shake Shack’s menu and place an order for both Delivery and Pickup on DoorDash. Shake Shack may also offer delivery and pickup on their own or through other delivery services.

What are the most popular dishes at Shake Shack?

The dishes most commonly ordered by DoorDash customers at Shake Shack are Fries, ShackBurger and Cheese Fries.

Is Shake Shack a DashPass eligible store?

Shake Shack offers DashPass benefits like $0 delivery, reduced service fees, and $5 credits back on Pickup orders. If you want to know if a store is DashPass eligible, you can look for the DashPass icon next to their name.

DoorDash

Home

Richmond

Shake Shack in Richmond

Shake Shack (5400 West Broad Street)

4.5(1k+ ratings)•

DashPass•

American

•

Store Info

DashPass

4.5(1k+ ratings)•

$$•American

Full Menu

11:00 am - 10:10 pm

Featured Items

$0 delivery fee, first order

pricing & fees

to see delivery time

Featured Items

Reviews1k+ ratings • 20+ public reviews

4.5

of 5 stars

Kay J

1 contributions

9/29/23

• DoorDash order

Food arrived cold. I was really looking forward to trying the food here after hearing so many great things about it. So much mayo on the bun, the lettuce was barley on there, so small and the tomato was two very thin slices. For the cost of the meal $20.00 + through Door Dash, never again.

Anthony Z

3 contributions

7/3/25

• DoorDash order

Good but overpriced. Very good burgers. Didnt like chocolate milkshake much very thick and almost bitter, but the oreo shake is good. Fries are pretty bad, worth it to doubledash it with mcdonalds fries instead.

Travis P

Emerging Expert • 14 contributions

9/13/23

• DoorDash order

the Cheese Fries and Bacon Cheeseburger were great, if a tad expensive. the Frozen Custard was way too expensive for how little i got.

Dyamond M

Emerging Expert • 14 contributions

9/9/23

• DoorDash order

This food was sooo good. The SmokeShack has such good flavor! It was spicy yet savory and salt. So, so good! Perfect blend of these flavors. The Spicy Cheese Fries with Ranch was also an amazing blend. It was bursting with flavor. The cheese was thick but I was not mad at it at all. The Strawberry Lemonade was also really good. I was scared to get this because the store in norfolk was really nasty but this was amazing!

Ed S

Emerging Expert • 5 contributions

5/9/24

• DoorDash review

Wev been here three times in the past month. Alwas a drlit treat. Burgers are de with wonde crisp edges. Crinkle fries are crisp on the outside and crea inside. Thor enjoy this good. Only wish it was closer to where we live.

See All

Most Ordered

The most commonly ordered items and dishes from this store

Burgers

No hormones or antibiotics ever, our 100% Angus beef is humanely raised and grazed in the USA

Chicken

Whole white meat, no antibiotics, hand breaded and crisp-fried to order in cholesterol-free vegetable oil

Shakes & Frozen Custard

Creamier and denser than ice cream, ours is made with cage-free eggs and real sugar - never high-fructose corn syrup

Sides

Crispy and cut from golden potatoes, prepared in cholesterol-free vegetable oil

Drinks

Flat-Top Hot Dogs

No hormones or antibiotics ever, split and griddled crisp

Retail

Large Orders

Get the party started with large boxes of your Shack favorites

Prices on this menu are set directly by the Merchant.

Prices may differ between Delivery and Pickup.