Ordered here because we were hungry and wanted a quick meal. Order arrived very quickly, but it was wrong and nothing was hot. We ordered 3 classic smash burgers, 2 with no tomatoes or pickles and 1 with everything just subbing pepper jack cheese instead of American. We got 3 burgers with just American cheese and ketchup. No other fixings. Also ordered large fries and haystack onions. Both were soggy and lukewarm. When I poured the onions out of the container there was a puddle of oil at the bottom. It was pretty obvious that the person who prepared our order didn’t care at all. Disappointing since I’ve ordered from here many times before and it’s been quick and good. We ended up throwing most of it out. Not sure what happened tonight and will think twice before ordering from here again.
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Chantal D
Emerging Expert • 4 contributions
7/22/24
• DoorDash review
chicken fingers and onion rings were crispy
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Dany P
1 contributions
4/24/22
• DoorDash order
They didn't put enough brisket. maybe they were running out of brisket. Better if they just say that is sold out. I paid $36 for a hamburger with poor quality. Very disappointing.
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Elisa F
Emerging Expert • 8 contributions
5/4/23
• DoorDash order
The serving cup was half empty. I honestly thought most of the tots fell out into the rest of the bag but it was not filled at all. They were still delicious but I didnt appreciate being charged for a full serving.
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Francoise D
21 contributions
11/21/24
• DoorDash order
Chicken burger had no taste and milkshake was plain vanilla - no sign of peanut butter anything. Very disappointed.
