With carefully assembled soups and breads arranged new every day, the Cove is your welcome desert garden on San Francisco's Castro Street for extraordinary food.
"I have eaten at the Cove on Castro fo…
Really good and consistent quality and house made soups etc.
S
Sarah H
4 contributions
6/11/23
• DoorDash order
This place looks like it could have been good. Maybe if you go to the restaurant it would be better. But delivery was not and I would not recommend it. They showed both a lack of attention to detail and a total lack of common sense. We ordered the biscuits and gravy. Despite it seeming obvious, we asked for the gravy on the side so the biscuits would stay fresh out of an abundance of caution. Well, it came with gravy covering all biscuits and most of the eggs. Why anyone with any food prep experience would put liquid onto a bread product for take away orders is beyond us, as is why they would completely ignore our instructions/ request. Further, why would you not separate items when you know it's going out? Who wants gravy covered eggs? We also ordered a bagel. That came with the cream cheese on the side without any special instructions from us. That would be common sense for take away, right? So, why only the bagel - the cheapest part of the meal? So, not only was what could have potentially been a good meal soggy and ruined, it also made it impossible to store leftovers had it been delivered in a good enough condition to want to keep the leftovers. As it happened, everything went into the bin. Not great for a $20 meal. Also, I understand advacado ripens quickly. But the avocado on our omelet was already turning black. I think it just shows a total lack of either competence or care about presentation and food quality. The bacon and sausage were good, but for a $60 order for 2 dishes and sides, that's really just not enough to cut it. PLEASE care about your product and train competent staff or get out of the business and don't waste our money and time.
