I've ordered here before , had great experiences but this past time I had two missing items and had to be issued credits..
K
Karl H
Emerging Expert • 11 contributions
11/22/24
• DoorDash order
I got the wrong beer. I got voodoo ranger juicy Haze IPA and I wanted voodoo ranger imperial IPA. it's like people can't pay attention and read the instructions
S
Samantha W G
2 contributions
10/2/23
• DoorDash order
be careful ordering doordash at Tom Thumb their inventory does not match what it says on the Door Dash App. This has happened twice to me. I order based on what the App says they have available & Tom Thumb doesn't have, but maybe 1 small thing that the App says has available at the store. According to what my Dasher told me, the poor store clerk was really clueless about Door Dash. Last time he or she seemed to be too. I don't know who to blame DD, TT or both I guess. I told the DD Agent they need to note it & send reps to store, but the Manager at TT should be training them & running some kind of inventory -or just not partake in DD if they obviously can't be bothered with the program.
K
Karl H
Emerging Expert • 11 contributions
11/19/24
• DoorDash order
got the wrong beer juice instead of imperial IPA
J
Jeff L
2 contributions
10/10/24
• DoorDash order
i ordered Breyers Reeses 48 Oz. did not get what I ordered