Very pleased with my food and the timeliness of deliery. Simple salad was great (added blackened chicken) and the cheese curds are always consistent. Great ranch.
L
Lorie C
1 contributions
5/14/25
• DoorDash order
The steak "sandwich" is not a sandwich! Yes. it is described as "open-faced". I completely understood that when I ordered. When ordering, it gives you customize options to REMOVE arugula, lettuce, tomato, onion, horseradish sauce, bun, etc. I opted for no arugula or horseradish. (I expected to have lettuce, tomato, and onion). The order came with a few steak BITES in foil (this is good so the bread does not get soggy). However, it was served with this steak in foil and a SMALL piece of sourdough bread. NOTHING else (for $20). I ordered sweet potato fries as the side. It came with the fries and some onion rings. (OK - no big deal). The breaded mushrooms ($14) are overcooked - they look burnt and are inedible! I called the manager - spoke with Adam.
His reply, "the sandwich comes open-faced". I replied, I understand that, but there are no additional toppings - just the few steak bites (about 8 pieces) and a small piece of bread! NOTHING else. He said, "thanks for letting me know - I'll let DoorDash know to update the site to not include the options to customize. Have a good night."
He then hung up. NOTHING else - didn't even try to offer a solution or any type of customer service! I don't know - I have never wrote any type of review like this - but I felt it is important to let others know that this place and the management don't really seem to be concerned about the quality of their food or having any type of repeat customers.
I do not recommend this restaurant, and I hope that upper management or owners realize that the quality of food and customer service needs some serious attention.
D
Doug H
2 contributions
9/4/23
• DoorDash order
I order this FREQUENTLY - an embarassing amount actually. Usually, I get a full box, and sometimes I order two because they're not always packed with the same amount of chicken tenders, leaving me more hungry than other times. Tonight, iordered two boxes - and one had (4) pieces of Chicken Fingers. Sometimes I get 8 in a single box, but four!? The second box I ordered had more but not much more. Stuff like this can shatter my desire to ever order again. Doesn't help I'm "hangry" but this is more embarassing than the amount I've spent on their. Just terrible. The regular sized dinner plate shows two (2) order of the chiken tenders.....$31 worth
